Curated Al Chat Solutions that are Always Safe, Always Accurate

42Chat is known for being the leading provider of Curated AI solutions for event-based and community-based organizations looking to open up the SMS channel the right way, gain and retain Connected SMS Users, and build ROI year-over-year with Successful Engagements.

Yes - if accuracy and ROI matter to your organization. 42Chat meets the primary needs of each product's target user with a 95% Correct Response Rate. Because all answers come exclusively from your pre-approved content, your audience gets fast, accurate, brand-safe responses every time. This accuracy builds trust, helps retain SMS opt-ins, and delivers stronger engagement and ROI.

The main difference between generative AI and Curated AI is that generative AI predicts language patterns to produce answers that sound right, which means it guesses or hallucinates, while Curated AI delivers specific, predefined and approved answers every time. Curated AI cannot hallucinate and will not discuss topics that it shouldn’t, both of which are well-documented risks of using generative AI. Curated AI is the only solution for businesses who want to protect and enhance their brand.

Curated AI is trained specifically to serve your brand: Curated AI chatbots use AI to extract the need from a question and deliver a pre-defined and pre-approved response, which guarantees our bots respond exactly the way you want, every time. 

You should use an AI chatbot for your event if you want to generate engagement on SMS and you’re struggling to get engagement in other communication channels. Timely, relevant support makes your audience want to read & act on your SMS messages — and 42Chat’s Curated AI chatbots provide instant, accurate responses by SMS or web, helping organizations like yours gain and retain Connected SMS Users so you can deliver more Successful Engagements.

Connected SMS Users are unique users with a valid mobile number and no current SMS opt-out or stop request. Connected SMS Users are one of the most important business metrics for successful businesses. The more Connected SMS Users you have, the more opportunity you have to drive Successful Engagements and measurable business impact.

Correct Response Rate is the percentage of times that the chatbot responds correctly to the user need, including when it provides additional support if it doesn’t know the answer. To be a trusted channel for your customers, your chatbot needs a high Correct Response Rate because your customers will lose confidence in your brand if they get the wrong answer. 42Chat guarantees a 95%+ Correct Response Rate, and our bots will always respond with a helpful support option if they don’t know the answer.

You should aim to get more Connected SMS Users because SMS achieves higher read rates (98%+) and click-through rates (40%+) than on any other channel. If your SMS communications are consistently helpful, accurate, and reliable, your audience will want to hear from you, meaning your audience is far more likely to read and act on your communications.

42Chat's approach to SMS focuses on building trust and encouraging long-term loyalty and retention rather than short-term gains. Our Curated AI chatbots allow users to ask questions and get accurate, immediate answers 24/7. We use SMS as a strategic growth channel to increase Connected SMS Users and Successful Engagements, which can maximize business potential by increasing SMS Marketing ROI year over year.